How do your extended payment plans work in practice?

If you choose to take advantage of one of our extended payment plans, you will be required to set up a direct debit or authorise a credit or debit card for us to take regular payments in line with your agreed plan. You will have the option to sign up using either card details or by creating a direct debit mandate, and we will collect the payments on the agreed schedule for the plan you have chosen. Your payment plan will commence from the month you complete your Training Agreement.

You must remain fully up to date with fee payments in line with your agreed payment plan at all times. It is your responsibility to ensure there are sufficient funds available on your chosen payment method to meet your agreed monthly payments. Missed payments may incur an admin fee of £25 for each missed payment after the first occurrence. Failure to adhere to the terms of the payment plan may result in the full amount of fees becoming due immediately.

Our extended payment plans are offered in good faith and failure to maintain payments in accordance with your training agreement may be regarded as a breach of OneSpirit’s Code of Ethics. Your status as a graduate of OneSpirit and (if ordained) as an interfaith minister are dependent on your fulfilment of the terms of your training agreement and may be revoked if you do not honour this contract.

What if I need flexibility with fees?

We recognise that undertaking our training is a significant financial commitment. As an educational charity, we do all we can to keep our fees as low as possible whilst offering an exceptional training curriculum held by an experienced and highly skilled Faculty. Our Finance Officer can talk you through the support and guidance available for funding your training. We offer a number of flexible payment plans, including the option to spread payments over 60 months.

Can I pay off some of my fees in a lump sum?

Yes, you can, but please note we do not accept ad-hoc or ‘as & when’ payments.  We cannot accept a promise of payments when my house sells or when I get my inheritance or any variation of the same.

When you enrol, you must choose a payment option & make the 1st payment via this plan. If subsequently, at any point you decide you have a lump sum you wish to apply to your fees, please email the Finance Officer who will arrange this.

Can I change my payment plan after I have started?

Yes, you can. For instance, if you signed up to a 20 month payment plan and need to extend it longer at any time during your training, ie to 60 months, the Finance Officer will calculate how much has been paid to date & let you know what the new term & amount will be. You can of course also choose to change to a shorter payment plan. 

Do you offer scholarships or bursaries?

No, we’re sorry but there are no scholarships currently available to students entering the training.  Should you have a change in your financial circumstances (e.g. illness, loss of income, etc.) after you have started the course, then a bursary application may be considered, although funds are limited.  Bursaries are not intended for students who cannot afford the fees from the outset & who are looking for support from the outset with meeting their fee payments.  Additionally, please note that bursaries are intended only to help students meet fee payments in cases of real hardship, and are not available for help with incidental expenses like travel to retreats, books, stole, supervision, etc.


Can I delay the start of my payment plan?

No, your place on the training will not be confirmed until your payment plan is in place and operational.  For instance, if you complete enrolment in July for the October intake, the payments will start in July and continue every month from then forwards.

Can I change the date of my monthly payments?

Yes, but you must let the 1st payment go through, e.g. if you sign up & initiate your payment plan on the 15th of the month but need the subsequent payments to go through on the 27th, we can change the subsequent payments (i.e. after the 1st payment has gone through) to 27th monthly.  Please write to the Finance Officer who will change your payment date from the 2nd payment onwards.

Whilst we are willing to adjust your payment date in exceptional circumstances, this is not something that we would agree to do on a regular basis.

The system is asking me to enter my credit card details but I don’t have a credit card

The credit card option works equally well with a debit card.  Don’t worry, you don’t need to apply for a credit card.

I live in Ireland - can I set up a direct debit?

No, we can only accept Direct Debits from customers with UK Banks.  Please use the credit/debit card option if you do not have an account with a UK bank

Can I pay some other way, i.e. cash, cheque, banker’s draft, or BACS?

No, we only accept payments through our charging system Chargebee, i.e. Direct Debit (for UK banks) or credit/debit card option.

What happens if my card expires, or is lost or stolen?

The system will write to you 5 days before your card is due to expire.  There is an option to then create your own on-line account.  Please note that when you create your own on-line account, the system will ask you for an OTP = One Time Password.  This will have been texted to the mobile number you provided when setting up the on-line account.  You can then update your card details yourself.

If your card is lost or stolen, please write to the Finance Officer.  She will delete your current card details and send a “request for payment method” to you via the system.

Please do not send new card details by email

How will I know when my next payment is due?

If you signed up on the 16th, all payments will then come out on the 16th unless you have asked to have that changed.

The system will notify you a couple of days before taking a payment from your account – this gives you the opportunity to ensure there are adequate funds in your account to cover the payment. 

How will I know that my payment has been successful?

You will receive an automated email via the system every time a payment is made.

If your payment has failed, for instance due to insufficient funds, you will receive an email notification, giving you the opportunity to add funds to your account to cover the next payment attempt or to make a manual payment.

The system will continue to try to take a payment on 4 different occasions. Please note that your Training Agreement includes the requirement that you ensure there are always adequate funds in your account to meet each payment.

My Direct Debit does not seem to be working - what should I do?

Direct Debits take several days to be set up by the issuing bank and then several days for the payment to process.  The system will alert the Finance Officer if the Direct Debit has been unsuccessful.  Even once the Direct Debit is set up, it takes 5-7 days from the initiation of the Direct Debit to the payment actually being taken from the student’s bank. 

My card has a daily limit but I would like to pay by Option 1 - what should I do?

In this scenario, please sign up to Option 2 to complete your enrolment and secure your place on this year’s training. Then email the Finance Officer who will work with you to find a solution.  You will still be eligible for the discounted price of Option 1

I’d like to pay by Option 1 but cannot get the funds for another month or so. Will you reserve my place on the training?

We’re sorry but your place on the training is not confirmed until payment is received.  We suggest you either wait to enrol for the training, or choose Option 2 and contact the Finance Officer once your funds are in place

Do you carry out a credit checks for those opting for an extended payment plan?

No, we do not carry out credit checks.  It is your responsibility to ensure:

  • you have a valid payment method on file at all times
  • you have sufficient funds to meet each monthly (or yearly) payment